1.What if my dress is not available?
If your dress is not Avaible and for some reason we cannot order it , we will notify you and give you other options to choose from or you can cancel your order. You can provide other of your favorite dress style pictures, after confirmation, we will reply you asap
2. What if I want a dress in a color that is not listed?
Dress are all custom made, we can make the dress in any color. So please just make a note for us to let us know what other color you want. We would confirm with you again before we make the dress.
3. Can I see the dress in other colors?
Unfortunately we are only allowed to send or post pictures provided to us by the manufacturers of the dresses we sell. Not all colors of the dresses are pictured by the manufacturers and therefore all the pictures you see are the only ones we have available. Only thing you can try to do is find another dress by that same company called the same color and it will be the same depending on the fabric.
4. Do you rent dresses?
Sorry we do not rent dresses.
5. Why is my order still processing?
Orders take 24-72 business hours to respond back with a ship date.
6. How do I upgrade my shipping?
Simply respond to your confirmation email with the method you would like to change it to.
7. Can I get a dress with extra length?
Please email or call us with style number and we can find further information for you.
8. Why can I no longer find the dress that I found before?
Once an item has no more available stock and we are no longer making it, it is removed from our webpage as available and will no longer show up in searches.
9. How Do I return the Order?
Yes, we offer a full money back within 7 days of receipt. This refund does not include the cost of shipping. Buyer is responsible for the all the shipping cost. If you want to exchange a product, please email us and inform us of the reason. We will then provide you with further instructions and return address.
10. Can I trust to shop on this website?
Many people are concerned about the security of online transactions. We can assure you of the safety of the shipping on our website as well as the quality of products sold. It is safe to shop here; we do not continue to have your payment information on the website after you shopping. We also do not provide your personal information to other parties.